If you work in customer support, you already know: There’s never a shortage of things to do. Replying to reviews, updating documentation, sorting through feedback—it all matters, and it all takes time.
That’s where these AI agents come in.
They don’t try to replace the thoughtful, human work you do. Instead, they handle the repetitive, time-consuming parts so you can focus on what actually needs your brain.
Here are six small-but-mighty agents that can help you write more clearly, respond more quickly, and stay more connected to your customers—without burning out.
Write Like a Human
Category: Customer Engagement
Link: Try the agent.
You’ve written something great—but does it sparkle? This agent takes your human-written content (emails, support replies, documentation) and suggests improved versions that retain your tone and intent. It’s your voice—just more polished.
Support pros use it to refine macros, upgrade Help Center copy, or draft outreach that actually sounds human.
HubSpot Marketplace Review Responder
Category: Customer Engagement
Link: Try the agent.
Monitoring your reviews is one thing. Responding to them all—thoughtfully—is another. This agent scans feedback across HubSpot’s App Marketplace, Template Marketplace, and Solutions Directory, extracting sentiment and key takeaways. Then it drafts custom responses that feel personal, not robotic.
For CS teams juggling hundreds of reviews, this is your new best friend.
Customer Experience Analyst
Category: Customer Experience
Link: Try the agent.
Support leaders often know what’s broken—but not why customers are struggling. This agent combs through public review sites, forums, and online chatter to find patterns in what people are saying about your product or service. It pulls out pain points, feature requests, and unexpected moments of delight—so you can turn noise into insight.
Voice of Customer Sentiment Analyzer
Category: Customer Experience
Link: Try the agent.
If the Customer Experience Analyst is about patterns, this one’s about pulse. It scans across social media, news, forums, and reviews to give you a real-time view of how people feel about your brand. You get sentiment snapshots, thematic breakdowns, and shareable summaries that plug straight into strategic planning or competitive analysis.
FAQ Generator
Category: Customer Support
Link: Try the agent.
Your product evolves quickly. Your FAQs? Not so much. This agent crawls your website and automatically drafts a clean, relevant FAQ set based on your existing content.
Whether you're launching a new feature or onboarding a new support team, it gives you a fast foundation to build on.
Feedback Analyst
Category: Customer Support
Link: Try the agent.
Customer feedback is gold—but only if you can mine it. This agent digests open-text feedback from customers, prospects, and employees alike, and classifies it into themes that are easy to act on. Use it to surface recurring complaints, track satisfaction trends, or simply stay ahead of the “vibe.”
Customer support isn’t just about fixing issues—it’s about listening, learning, and responding with empathy at scale. With agents like these, your team can go from reactive to proactive; from overwhelmed to in control.
Want to try one (or all) of these for yourself? Head to the Agent.ai network and explore the full library.
Can't get enough? We've curated more agents for you to try.
If you have friends (or responsibilities) in sales, marketing, or business growth, check out these lists of top agents:
